Samsung’s official statement about Android 4.3 update issues for Galaxy S3


After the release of much anticipated Android 4.3 update, Galaxy S3 users complained about various bugs with the new software. Samsung therefore temporarily suspended the upgrade service and the Android 4.3 firmware (I9300XXUGMG9) was removed from FOTA and KIES. Here is an official statement from Samsung Mobile UK on this matter:

“As we are currently investigating the reported issues with Galaxy S3 4.3 Jelly Bean update, the upgrading service has been temporarily suspended. We are committed to providing customers with the best possible mobile experience, and will ensure to resume the upgrading service at the earliest possibility.” – Samsung Mobile UK

Issues in new Android 4.3 update for Galaxy S3:

  • Wake up lag (takes a few seconds, sometimes even a few minutes to wake the device from standby)
  • Random Freezing
  • Huge battery drain
  • Bluetooth Audio playback issues in the car
  • Stuttering music playback with stock Samsung music app
  • Device freezes upon received calls (Black screen issue)
  • Poor RAM management (very difficult to multitask)
  • Wi-Fi issues

So for the moment there are no Galaxy S3 updates to Android 4.3. Samsung should have taken some more time and efford to fix all the bugs before actually rolling out the firmware upgrade. It made its customers very unhappy and the South Korean firm doesn’t really want that.


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About MMWolverine

Inter-lingual communicator by profession, Marko is a technology enthusiast. He fell in love with Android little over a year ago, now spending most of his time on xda-developers and similar forums. Quick learner and always there to help. Contact him at
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