We have got some bad news for you.
According to retailer Clove UK, Samsung Galaxy Note 3 N9005 has SIM limitations right from the factory. This means that only SIM cards that issued by European careers will work on N9005. If you travel internationally (outside europe) and insert a local SIM to save money on romaining, your device won’t be able to connect to the local network.
For example, if you go to China and you buy a local SIM card, you device will show “Emergency calls only”.
This SIM limitations are also in the N9000 USA model
Here’s the official statement Samsung sent in to AllAboutSamsung.de:
Some current Samsung products are now provided with a local SIM card lock. This means that devices purchased in the European Union, with SIM cards of mobile operators from Germany and from the European Union and the European Economic Area (the “European region”) work as usual.
Users of these Samsung devices can continue to use these together with their SIM card of a mobile operator from the European region via roaming service to appropriate roaming charges to their wireless service provider around the world. If purchased in the European Union and not yet been put into use to be activated for the first time abroad, users can unlock their device for the region free from local Samsung service partners.
The regional SIM card lock only affects the following Samsung models that are produced from the end of July 2013, and provided with a corresponding sticker:
Samsung GALAXY S III, II, GALAXY Note, GALAXY S4, S4 GALAXY mini and the GALAXY Note 3
Devices that have been delivered by Samsung and are in camps or even at retail are not affected.
Specifically, there is a functionality of the devices with SIM cards of mobile operators from the following countries:
Countries of the European Economic Area (EEA):
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands , Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, UK, Switzerland, Croatia
Albania, Andorra, Belarus, Bosnia and Herzegovina, Macedonia, Moldova, Monaco, Montenegro, San Marino, Serbia, Vatican City
In my opinion, Samsung will lose a lot of customers. My friends have already canceled their pre-orders of Note 3. But I guess the solution will be easy like Samsung’s statement said: “If purchased in the European Union and not yet been put into use to be activated for the first time abroad, users can unlock their device for the region free from local Samsung service partners”. Which means this is not hardware lock, only software lock and can be unlocked with a free code from your local Samsung Service Center. The other option is to buy unlock code on the internet.
12,429 total views, 1 views today